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Elance Help for Service Providers

Top Questions

1. Provider Frequently Asked Questions

2. How do I navigate the provider MyElance pages?

3. How do I certify my skills?

4. How much does a membership cost?

5. How do I buy more Connects?

Help Topics
Account Setup
Creating a Provider Account Provider Costs and Memberships Payment methods for memberships Basic Membership Creating your Profile Why Setup a Profile Admissions Test Skills and Keywords Skills Certification Verify Credentials Deleting Credentials or References Showcase your Portfolio Premier Membership Upgrading Membership Changing Membership payment method Using more than one payment method Cancel or Downgrading Membership After cancelling membership Profile Ranking on Search Results New Provider Icon Profile Activity Metrics Navigating MyElance for Providers Team Accounts
Getting Hired
How to submit proposals and proposal minimums Connects Buying Additional Connects Sealed Bids Bids with Sponsored Placement Asking Questions Without Using Connects Order of Proposals Cannot submit proposal Submitting proposals with a free membership Number of proposals allowed Don't know amount for proposal Using Elance Chat Using Elance Call
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View All Provider Help Topics
Working
Provider Workroom Accepting an Awarded Project Setting up Project Milestones Tracker Status Reports Communicating with the Buyer Sample Contracts Creating a Repeat Project Cancelling Awarded Project
Getting Paid
Using Elance Escrow Getting paid (non-Escrow) Buyer paying before an Invoice Project Fees How to pay Project Fee Fee Adjustment Earnings calculation Payment doesn't show in Earnings Project ends up less than proposal amount Reversing an Invoice Payment received outside Elance Withdrawing funds (U.S.) Withdrawing funds (non-U.S.)
Feedback
Feedback Calculation When Can Feedback Be Left Feedback not appearing Removing Feedback Dispute Resolution Process